Privacy Policy – TVN Logistic

TVN Logistic  is committed to protecting your personal data and ensuring transparency about how and why we collect your information. This Privacy Policy explains how personal data is processed when you use our website tvnlogistic.com.


1. Data Controller

TVN Logistic
Website: https://tvnlogistic.com

Email: tvnlogistic@outlook.com

Phone: +359 878 555 481

We are responsible for the processing of your personal data.


2. What personal data we collect

We collect only the information necessary to respond to your enquiries and provide our services.

2.1. Data you provide via the contact form

  • Name

  • Email address

  • Phone number (if provided)

  • Company name (if provided)

  • Your message / service request

2.2. Technical data (minimal)

Our website may automatically collect limited technical information such as:

  • IP address (for security purposes)

  • Browser type and basic device data

We do not use cookies for tracking, analytics, advertising, or profiling.


3. Purpose of processing

We process your personal data strictly for the following purposes:

  • To respond to your enquiries submitted through the contact form

  • To prepare and send offers for transport and logistics services

  • To communicate with you regarding your request

  • To ensure the security and proper functioning of the website

We do not use your data for marketing, retargeting, profiling or automated decision-making.


4. Legal basis for processing

Processing is based on:

  • Art. 6(1)(b) GDPR – performance of a contract or steps taken before entering into a contract

  • Art. 6(1)(f) GDPR – legitimate interest (communication with potential clients and website security)

No data is processed on the basis of consent, except when you voluntarily provide it.


5. Who we share your data with

We may share your personal data only with:

  • Transport partners and subcontractors, when needed to prepare a transport offer

  • IT and hosting providers who maintain the website

We do not sell, rent, or distribute your data to third parties for marketing or advertising.


6. Data retention

We retain your data only for as long as necessary:

  • Contact form enquiries: up to 12–24 months

  • If a service is provided: data may be stored according to legal requirements (e.g., accounting obligations — 5 to 10 years)

After this period, personal data is securely deleted.


7. Your rights under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • File a complaint with a Supervisory Authority


8. Cookies

Our website does not use marketing, analytics, or tracking cookies.

If any technical or session cookies are used, they are strictly necessary for the functioning of the site and do not require consent.


9. Data security

We take appropriate technical and organizational measures to protect your personal data, including:

  • Secure hosting environment

  • Restricted access

  • Protection against unauthorized access, loss, or misuse


10. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

Email: tvnlogistic@outlook.com

Phone: +359 878 555 481